Question 1

What are the requirements to rent a car in Singapore?

Accepted Answer

You must be at least 21 years old, hold a valid driving license for at least 1 year, and possess an International Driving Permit (IDP) if you are a foreign tourist. Singapore residents need a valid Singapore driving license. A credit card for security deposit is also required.

Question 2

Do I need an International Driving Permit (IDP)?

Accepted Answer

Yes, if you are a foreign tourist or visitor, you must have a valid International Driving Permit along with your original driving license from your home country. The IDP must be obtained before arriving in Singapore.

Question 3

What is the minimum age to rent a car?

Accepted Answer

The minimum age to rent a car is 21 years old. Drivers under 25 may be subject to a young driver surcharge. Some luxury vehicles may have higher age requirements.

Question 4

What documents do I need to bring for car rental pickup?

Accepted Answer

Please bring your valid driving license, International Driving Permit (for tourists), passport or NRIC, and a credit card for the security deposit. All documents must be original and valid.

Question 5

Can I rent a car with a foreign driving license without IDP?

Accepted Answer

No, foreign visitors must have both their original driving license and a valid International Driving Permit to legally drive in Singapore. Only Singapore residents with valid Singapore licenses can rent without an IDP.

Question 6

How far in advance should I book a car?

Accepted Answer

We recommend booking at least 2-3 weeks in advance, especially during peak seasons and public holidays. This ensures better vehicle availability and often better rates.

Question 7

Can I modify or cancel my booking?

Accepted Answer

Yes, you can modify or cancel your booking. Modifications are free up to 48 hours before pickup. Cancellations made 72 hours or more before pickup receive a full refund. Cancellations within 72 hours may incur charges.

Question 8

Do you offer same-day car rental?

Accepted Answer

Yes, subject to availability. Same-day rentals can be arranged if vehicles are available. We recommend calling us directly at +65 8611 8566 for immediate assistance.

Question 9

Can I extend my rental period?

Accepted Answer

Yes, you can extend your rental period subject to vehicle availability. Please contact us at least 24 hours before your scheduled return time to arrange an extension.

Question 10

How do I confirm my booking?

Accepted Answer

After booking online or via phone, you will receive a confirmation email with your booking details, pickup location, and rental agreement. Please keep this email for your records.

Question 11

How much does it cost to rent a car in Singapore?

Accepted Answer

Our daily rental rates start from $45 for economy cars. Prices vary based on vehicle type, rental duration, and season. Weekly and monthly rentals offer significant discounts. Check our pricing page for detailed rates.

Question 12

What is included in the rental price?

Accepted Answer

The rental price includes the vehicle, basic insurance (third-party liability), 24/7 roadside assistance, and standard mileage allowance. Fuel, parking, ERP charges, and additional insurance coverage are not included.

Question 13

Is there a mileage limit?

Accepted Answer

Most of our daily rentals come with 200km per day mileage allowance. Excess mileage is charged at $0.20-0.30 per km depending on the vehicle. Weekly and monthly rentals often have higher or unlimited mileage.

Question 14

What is the security deposit amount?

Accepted Answer

Security deposits range from $500 to $2000 depending on the vehicle type. Economy cars typically require $500-800, while luxury vehicles require $1500-2000. The deposit is fully refundable upon safe return of the vehicle.

Question 15

Do you offer weekly or monthly discounts?

Accepted Answer

Yes! Weekly rentals receive 15-20% discount and monthly rentals get 30-40% off daily rates. Contact us for customized long-term rental packages with even better rates.

Question 16

Are there any hidden fees?

Accepted Answer

No hidden fees! All costs are transparent. Additional charges only apply for optional services (additional driver, GPS, child seat), excess mileage, late returns, or damages. All fees are clearly stated in your rental agreement.

Question 17

What insurance is included in my rental?

Accepted Answer

All rentals include basic third-party liability insurance as required by Singapore law. This covers damages to other parties in case of an accident where you are at fault.

Question 18

Should I get Collision Damage Waiver (CDW)?

Accepted Answer

We highly recommend CDW coverage. It reduces your liability for damage to the rental vehicle from $3000 excess to just $500. This provides peace of mind and protects you from high repair costs.

Question 19

What is the difference between CDW and LDW?

Accepted Answer

CDW (Collision Damage Waiver) covers damages from collisions. LDW (Loss Damage Waiver) includes CDW plus coverage for theft and vandalism. LDW provides more comprehensive protection.

Question 20

Am I covered if I drive to Malaysia?

Accepted Answer

Standard insurance only covers driving within Singapore. If you plan to drive to Malaysia, you must purchase additional cross-border coverage (VEP insurance) before departure. Please inform us when booking.

Question 21

What happens if I get into an accident?

Accepted Answer

Ensure everyone is safe, call emergency services if needed (999), take photos, exchange information with other parties, and immediately contact us at +65 8611 8566. File a police report if required. Your insurance coverage will apply based on your selected plan.

Question 22

What side of the road does Singapore drive on?

Accepted Answer

Singapore drives on the left side of the road with the steering wheel on the right side of the vehicle. If you are from a country with right-hand traffic, please take extra care when turning and overtaking.

Question 23

What are the speed limits in Singapore?

Accepted Answer

Speed limits are: 90 km/h on expressways, 50 km/h on normal roads, 40 km/h in school zones and residential areas. Always follow posted signs as limits may vary.

Question 24

How do ERP charges work?

Accepted Answer

Electronic Road Pricing (ERP) charges apply when driving through ERP gantries during peak hours. Your rental car has an IU (In-vehicle Unit) and CashCard. Ensure the CashCard has sufficient value. ERP charges range from $0.50 to $3 per gantry.

Question 25

Where can I find parking in Singapore?

Accepted Answer

Parking is available at HDB carparks, shopping malls, and roadside lots. Use the Parking.sg app for street parking. Rates vary: HDB ($0.60-1.20/hr), malls ($1.50-3/hr), CBD ($2-4/hr).

Question 26

Can I drive the rental car to Malaysia?

Accepted Answer

Yes, with prior arrangement. You must inform us at booking, obtain VEP (Vehicle Entry Permit), purchase additional insurance, and ensure your passport allows entry to Malaysia. Additional fees apply.

Question 27

Do you offer car delivery and pickup?

Accepted Answer

Yes, we offer free delivery and pickup within selected areas. Delivery to CBD, Orchard, and major residential areas is available. Contact us to check if your location is covered.

Question 28

What are your operating hours?

Accepted Answer

We operate 24/7 for pickups and returns. Our customer service hotline is available round-the-clock for emergencies and assistance.

Question 29

Where do I return the car?

Accepted Answer

Cars can be returned to our main office or any agreed location. After-hours returns are available - simply park in the designated area and drop the keys in our secure drop box.

Question 30

What types of cars do you offer?

Accepted Answer

We offer economy cars (Toyota Vios, Honda City), family MPVs (Toyota Sienta, Honda Freed), luxury sedans (Mercedes C-Class), electric vehicles (Tesla Model 3), and luxury MPVs (Toyota Alphard). View our fleet page for details.

Question 31

Are all cars automatic transmission?

Accepted Answer

Yes, all our vehicles are automatic transmission for ease of driving in Singapore traffic. This is standard for car rentals in Singapore.

Question 32

How old are your rental cars?

Accepted Answer

Our fleet consists of 2022-2024 model year vehicles, ensuring you get modern, reliable, and well-maintained cars with the latest safety features.

Question 33

Do your cars have GPS navigation?

Accepted Answer

Most vehicles have built-in navigation or are compatible with Apple CarPlay/Android Auto. You can also request a portable GPS device for an additional fee.

Question 34

Can I request a specific car model?

Accepted Answer

We will do our best to provide your requested model, but we can only guarantee the car category (e.g., Economy, MPV, Luxury) rather than specific makes/models. Requests are subject to availability.

Question 35

What is your fuel policy?

Accepted Answer

All cars are provided with a full tank and should be returned with a full tank (Full-to-Full policy). If returned with less fuel, refueling charges will apply at $2.50/liter plus service fee.

Question 36

Can I add an additional driver?

Accepted Answer

Yes, additional drivers can be added for $10 per day. The additional driver must meet the same age and license requirements and be present at the time of rental to provide their documents.

Question 37

What if I return the car late?

Accepted Answer

A grace period of 30 minutes is provided. Beyond that, late returns are charged at hourly rates. If the delay exceeds 3 hours, a full day rental charge applies. Please contact us if you need to extend your rental.

Question 38

Is smoking allowed in the rental car?

Accepted Answer

No, all our vehicles are strictly non-smoking. A cleaning fee of $150-300 will be charged if smoking is detected in the vehicle.

Question 39

Are pets allowed in the rental car?

Accepted Answer

Pets are allowed in most vehicles with prior notice, but must be in a proper pet carrier. An additional cleaning fee of $50 may apply. Please inform us when booking if traveling with pets.

Car Rental Singapore FAQ