Privacy Policy

Last updated: January 2025

1. Introduction

ClearPath Rentals ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Singapore's Personal Data Protection Act (PDPA).

2. Information We Collect

We collect the following types of information:

Personal Information

  • Full name and identification details (NRIC/Passport)
  • Contact information (phone number, email address)
  • Driving license details and International Driving Permit
  • Date of birth and age verification
  • Payment and billing information

Rental Information

  • Booking and rental history
  • Vehicle usage data and mileage
  • GPS location data (when applicable)
  • Accident or incident reports
  • Insurance claims information

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Cookies and usage data
  • Website interaction and navigation patterns

3. How We Use Your Information

We use your personal information for:

  • Processing rental bookings and reservations
  • Verifying identity and eligibility to rent
  • Processing payments and managing accounts
  • Providing customer service and support
  • Sending booking confirmations and updates
  • Managing insurance claims and incidents
  • Complying with legal and regulatory requirements
  • Improving our services and user experience
  • Marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

  • Insurance providers for claims processing
  • Payment processors for transaction handling
  • Law enforcement when required by law
  • Service providers assisting with our operations
  • Traffic authorities for violation notices

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing systems
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection

6. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain business records (typically 7 years)

7. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Withdraw consent for data processing
  • Request data portability
  • Object to direct marketing
  • Lodge a complaint with the Personal Data Protection Commission

8. Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality
  • Provide personalized content

You can control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from minors.

10. International Data Transfers

Your personal data is primarily stored and processed in Singapore. If data is transferred internationally, we ensure appropriate safeguards are in place.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact:

  • Data Protection Officer
  • ClearPath Rentals
  • Email: privacy@clearpathrentals.sg
  • Phone: +65 8611 8566
  • Website: www.clearpathrentals.sg/contact

13. PDPA Compliance

ClearPath Rentals is committed to complying with Singapore's Personal Data Protection Act 2012. We have implemented policies and procedures to ensure PDPA compliance in all aspects of our data processing activities.